Accepted Payment Methods:

We accept payments through various secure methods:

PayPal: Securely pay using your PayPal account or major credit/debit cards.

Bank Transfer: Make payments via bank transfer. Details provided at checkout.

Payment Security:

Your payment information is processed securely through Stripe

We do not store your credit card details on our servers.

Payment Confirmation:

Upon successful payment processing, you will receive an email confirmation containing details of your order and payment.

Delivery:

Delivery Methods:

We provide multiple delivery options, including standard shipping, express delivery, via DHL and DHL Express.

Estimated Delivery Times:

The delivery times are contingent upon your selected method and geographical location. Although we strive to promptly process and dispatch orders, external factors may influence delivery times. However, as a general guideline:

Germany: Anticipate delivery within 2 to 4 working days.

Europe (excluding Germany): Expect delivery within 5 to 10 working days.

Please note that these estimates serve as general time-frames, and variations may occur due to external circumstances. We appreciate your understanding and assure you that we are committed to providing the best possible service.

Shipping Costs:

Shipping costs are calculated based on the chosen delivery method and your delivery address.

The total shipping cost will be displayed at checkout before confirming your order.

Shipping Costs: Orders over 100 euros qualify for free shipping.

Tracking Orders:

A shipping confirmation email with a tracking number will be sent once your order is dispatched.

Utilize the tracking number to monitor the delivery progress.

Delivery Confirmation:

Upon successful delivery, you will receive a confirmation email.

If there are any concerns about the delivery status, please contact our customer service team.

Unsuccessful Delivery Attempts:

In case of an unsuccessful delivery attempt, our courier service will make additional tries.

You'll be notified of any delivery issues, and alternative arrangements can be made.